FREQUENTLY ASKED QUESTIONS

This page is here to answer some frequently asked similar questions by customers, thereby helping them understand our services and policies. Please, kindly go through to always have better understanding of our products, services and policies.

SHOPPING, ORDERING & PAYMENTS

How Do I Place An Order?
  • Browse through our shop
  • Select the product you’re interested in ordering.
  • Choose your dosage and quantity of the product.
  • Click “Add to Cart”
  • If the amount all good in your cart, the click “Proceed to Checkout”
  • Fill out the required information in checkout, select your suitable payment method, tick the “acknowledge terms box” and later click Place Order.
Any Discount Available?

Bulk orders and Crypto payments earn you free gift like extra pills, pens or other little gifts added to your package. Discounts such as free shipping and % deduction of price is applicable to deserving customers.

Do I Require A Prescription?

Prescription is not compulsory but can be shown if you got one for clarification purpose. We are here to help and make customers receive the right product for their various health conditions.

Are The Products Legit & Authentic?

All our products have been lab tested and pure and 100% authentic as well as quality premium.

Will I Receive An Order Confirmation?

Yes, you’ll receive order confirmation to your email with detailed information about your order.

Payment Options Available?
  • Apple Pay 
  • Cryptocurrency (Bitcoin , Ethereum, Tether-USDT)
  • Bank Transfer (Canada, UK, AUS, GER, ITA..) 
  • Cashapp 
  • Chime 
  • E-Transfer (Canada) 
  • Zelle 

DELIVERY & SHIPPING

What's Shipping/Delivery Duration?
  • Local shipping within USA and Canada takes 1-3 days depending on the state of the customer. (Overnight Delivery will require extra fee)
  • International shipping to Europe, Asia, South America, North America takes 3-5 days
  • Shipping to Australia, New Zealand and other Oceanic countries takes 7 days (1 week).
How Do I Track My Package?

Tracking information is sent to your email once your payment and shipping booking is confirmed. This is what you’ll use to track your package during delivery period.

Where Do You Ship From?

7609 Mckinley Ave Los Angeles, California(CA), 90001

Which Courier/Delivery Service Is Used?
  • Express Delivery
  • USPS
  • FedEx
  • DHL
  • Priority Mail
  • Canada Post
  • UPS
How Is Order Packaging Done?

Our packaging system entails products being put in a well sophisticated vacuum plastic and the sealed in a carton. Other products which require temperature regulation are being maintained in their required temperature.

Damage & Refund Policy?

Package gets replaced if damage is caused by our delivery agents, also possible refund of funds if package can’t be replaced.

But if damaged by customer upon use, you can’t get a replacement.

In case of refund it will take 10 business days to get a refund.

Can't Find Your own Question Or Got Something Different?

Please kindly contact us via email, text, whatsapp, live chat.